Social Listening Dashboard
Updated at 4:00:03 PM from Data Source
Positive Posts
237
35.9%Negative Posts
338
51.2%
Data Updates
04:00 PM
Data Issues
293
44.4%Daily Conversation Trend
660
+18%than last month(Jun 1 - Jun 30)Positive
Negative
Sentiment Distribution
Positive
237
35.9%Negative
338
51.2%Neutral
85
12.9%Brand Situation Brief
Brand health indicates 32.4% positive sentiment across 660 total conversations. Customer satisfaction is strongest in Cashback Offer, with 59 positive mentions driving brand loyalty. Primary concern centers on Failed Transaction, representing 197 negative posts requiring immediate attention. Monitoring these key areas will help maintain brand reputation and customer satisfaction.
Top Topic Distribution
Top Platform Distribution
Brand's Top Threats
Brand's Top Opportunity